Job Description

Join to apply for the Community Manager + Social Media Lead role at Filed .

The Role

We are looking for a Community Manager + Social Media Lead who can turn an empty space into a thriving hub for our category. Youll serve as both architect and public face of our product-led community connecting online and offline experiences to position Filed as the definitive hub for our category. Youll build relationships with early adopters, influencers, and advocates, and activate them through webinars, live events, integrated campaigns, and social content that sparks conversation across the industry. Youll design community programs, speak on camera or stage, and translate real-time interactions into social content that fuels our category narrative. You know how to build trust, generate conversation, and keep members coming back while measuring impact in product adoption, retention, and advocacy.

What Youll Be Responsible For

Create and lead a product-led community that becomes the launchpad for category creation. Serve as both architect and public face of the community connecting online and offline experiences to position our brand as the hub for our category. Build relationships with early adopters, influencers, and advocates, and activate them through webinars, live events, and integrated campaigns in collaboration with the experiential marketing team.

Outcomes (First 1218 Months)

• Community & Category Launch: Define positioning and launch the community platform with 50100 founding members, publish a charter, and create an integrated content calendar.
• Advocacy & Engagement: Recruit and activate 15+ high-impact advocates, achieve 40% active participation, and convert 20% of members into advocates.
• Event & Campaign Integration: Host/co-host 4+ monthly workshops, drive 1 advocacy-led campaign per quarter, and ensure strong member presence at major in-person events.

Your Hard Skillset

• Community Architect & Activator Experience building communities from scratch tied to product adoption or category creation.
• Category Evangelist & Public Speaker Confident on stage and on camera, skilled at storytelling and representing the brand.
• Influencer & Advocate Builder Ability to identify, recruit, and activate high-value advocates and thought leaders.
• Cross-Functional Connector Works with product, marketing, and experiential teams to integrate community into GTM and events.
• Content & Campaign Strategist Strong at turning interactions into content for social, sales, and PR, with proficiency in distribution tools.

Your Soft Skillset

• Comfortable leading in ambiguous, high-velocity environments
• Empathetic and curious always building for the member first
• Collaborative by default you know how to make cross-functional work hum
• Organized yet adaptable you can pivot without losing momentum
• You own your outcomes and welcome accountability

Growth And Levels

• We operate on six levels, from Level 1 to Level 6, with increasing ownership, impact, and scope and meaningful jumps in salary and equity.
• We review levels every 4 months. Promotions are based on output and ownership, not tenure.
• This isnt a comfy community role. Its fast, visible, and directly tied to business outcomes.
• You will launch fast. You will learn fast. You will own what you ship.

The Process

• Quick intro call (30 minutes)
• Portfolio/relevant work review and async task (60 minutes)
• Final round with our team (120 minutes)

In just 3.5 hours, youll be wanting early accesslike the rest of our teamto get into the stack and start building a generational company, even before your first day.

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